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Autonomous-wheels in motion

Tech specialist and futurologist Ben Hammersley elaborates on the emerging technologies set to shape our future over the next 20 years and the impact they’ll have on logistics and delivery

March 21, 2017

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Green leader

Thibault d’Ursel, sustainability manager at bpost, talks to Dan Symonds about the secrets behind the company’s rise to the top of the International Post Corporation’s environmental sustainability rankings

March 2, 2017

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Delivery on the run - keeping pace with the speed of imagination

Delegates from the logistics and delivery sector will gather in Arlington, Virginia, on March 21-22, 2017, for PostalVision 2020/7.0 – Business NOT As Usual. Ahead of the conference, John Callan, co-founder of the PostalVision 2020 initiative, explores the disruptive influences and innovators that have shaped the modern postal sector.

February 21, 2017

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Securing the postal network through smart access management

Fleur Baars, senior consultant at Prime Competence, discusses the issues surrounding modern mailbox security and what can be done to protect the postal network

December 16, 2016

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Terminal dues

Critics of terminal dues, the practice of reimbursing posts for delivering international mail, say it distorts the market. At its recent congress, the UPU addressed these criticisms. Richard N Williams investigates the proposed changes

December 2, 2016

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Homeland security

The world’s posts hold vast amounts of data, which makes them prime targets for cyberattackers – A fact Australia Post and the USPS know only too well. How can posts better protect their data, customers and staff against cybercrime? Paul Willis reports

December 2, 2016

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Future view

As Postal Technology International celebrates its 20th anniversary in 2016, Brody Buhler, industry lead of the Post and Parcel Business at global consultancy Accenture, provides his view on the postal industry of the past and what the next 20 years hold

November 30, 2016

 

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IPC Drivers’ Challenge 2016

Dan Symonds from Postal Technology International reports on the fourth installment of the IPC Drivers’ Challenge, taking place this year at Spa-Francorchamps in Belgium

November 24, 2016

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Gaining a foothold in the international e-commerce delivery market

Postal Technology International speaks to Paul Carvell, chairman of The Delivery Group, parent company of CMS and Secured Mail, following the acquisition of international e-commerce logistics operator P2P Mailing.

October 27, 2016

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Huge business potential for European companies in China

Professor Dianjun Fang, a logistics and supply chain expert from China, provides an overview of the Chinese logistics and delivery market and reveals the opportunities it provides for European companies to expand their business in the country

October 19, 2016

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Clean machines - the future of alternative fuels in logistics

Following UPS’s achievement of traveling one billion miles using alternative fuels, Mike Casteel, director of fleet procurement, UPS, discusses the Rolling Laboratory fleet and what the future holds for advanced technology and alternative-fuel vehicles

September 14, 2016

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Failed deliveries – a South American perspective

Matias Honorato, supply chain and logistics data analyst at Beetrack, a provider of package tracking software based in Chile, presents the company’s findings on research conducted into the trends of failed deliveries in South America.

August 3, 2016

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Should posts be capitalizing on the grocery delivery market?

In the battleground that is last-mile delivery, groceries are the soup du jour. Major players and smaller upstarts are jumping in to test grocery delivery to the consumer’s doorstep. The US Postal Service Office of Inspector General investigates this competitive market and its growth potential 

June 29, 2016

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How can smart intralogistics solutions give carriers a competitive edge?

Dr Christoph Beumer, chairman and CEO of the Beumer Group, describes the key role that intralogistics plays in meeting modern consumer demands.

June 15, 2016

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Happy workers, happy customers

Matias Honorato from Beetrack explains how engaged employees can lead to increased customer loyalty

May 25, 2016

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Creating a better returns process

Postal Technology International speaks to Matthew Robertson, commercial director at NetDespatch, about the parcel returns process and ways in which it can be improved

April 18, 2016

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Country pursuits

Can newly appointed CEO Mark Barnes save South Africa’s Post Office?

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March 31, 2016


Yodel looks ahead to 2016 peak volumes

Keith Basnett, chief operating officer at Yodel, speaks to Postal Technology International about peak volumes in 2016 and what lessons can be taken from the previous year

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March 30, 2016


Intelligent and efficient hub development

Mark Ryder, head of marketing, Prime Group, examines how posts can increase hub capacity and efficiency in a way that is dynamic enough to allow for future changes in market trends

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March 30, 2016


Lithuania Post CEO on future strategy

Following a successful 2015 that saw parcel volumes grow by 12%, Postal Technology International spoke to Lina Minderienė, CEO of Lithuania Post, about the company’s plans and the condition of the post and parcel market in the country.

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March 11, 2016


Weird and wonderful deliveries

Ever wondered what the strangest parcel ever sent is? In its latest visual, Van Monster takes a look at the most unusual deliveries ever made. From a shepherd’s pie to human teeth and even a bank, some extremely unusual items have made their way through the postal system. Believe it or not, even children and cats have been mailed!

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February 23, 2016


The resurgence of lettermail

Claire Borsenberger, senior researcher, and Emmanuel Vivet, deputy director, international affairs, Le Groupe La Poste, look at how digital technology is helping to transform the way lettermail is used

 

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February 4, 2016


USPS Office of Inspector General reflects on 2015

The USPS Office of Inspector General’s Pushing the Envelope weekly blog takes a look at the top postal sector stories in 2015 and how the events shaped the industry

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January 6, 2016


A winning combination

When the introduction of an €8.50 (US$9) minimum wage for German workers in January 2015 meant private postal provider Logistic Mail Factory (LMF) faced increased running costs that potentially threatened the future of the business, it looked to Pitney Bowes to optimize its mail sorting process.

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December 14, 2015


Big data issues: an opportunity for postal operators?

Claire Borsenberger, senior researcher, and Emmanuel Vivet, deputy director, international affairs, Le Groupe La Poste, examine the big data market and the role posts can play in providing secure services for customers

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December 8, 2015


Internet of Things and the USO: a unique selling opportunity?

Freek Smoes, innovation and concept development, Prime Competence, explores the growing potential of the Internet of Things in the postal sector and how it may lead to a paradigm shift in postal operators’ capabilities

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December 1, 2015


Spring forward

Paul Taylor, head of sales and marketing UK, Spring Global Delivery Solutions, speaks to Postal Technology International about the company’s recent rebranding exercise and what it means for the future of the group.

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November 26, 2015


Postal evolution

In his white paper, ‘Competition and cooperation in the cross-border e-commerce ecosystem’, Tom Forbes draws similarities between Charles Darwin’s theory of evolution and how postal operators have adapted thus far to the rise in e-commerce and challenges of cross-border deliveries.

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November 13, 2015


Is EU cross-border e-commerce underdeveloped or underestimated?

French postal operator Le Groupe La Poste examines how cross-border e-commerce operates in Europe and if the domestic vs external market figures tell the whole story.

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October 30, 2015


Is 'free delivery' really free?

Claire Borsenberger, researcher for Le Groupe La Poste, and Emmanuel Vivet, deputy director, international affairs, Le Groupe La Poste, examine what is really meant by the term “free delivery” and what motivates companies to offer such a service

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October 7, 2015


Postal metamorphosis

Post-Expo 2015 conference speaker Dr Judit Burucs, director of strategy and risk management, Magyar Posta, provides a brief insight into some of the key elements involved in modernizing the Hungarian postal service.

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September 17, 2015


Networking for postal industry researchers

Helen Norman, editor for Postal Technology International, talks to professor Kristian J Sund, chairman for the Postal Research Network, about the ideas behind the group and what it hopes to achieve.

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September 10, 2015


Free shipping - boom or bust

Market analyst Planet Retail discusses the pros and cons of free shipping for online purchases and whether or not the e-commerce market can continue to support such promotions

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September 3, 2015


Window of opportunity

Following the development of a recyclable envelope with a glassine paper window, Postal Technology International speaks to Luca Palermo, Nexive CEO, about future developments and some of the challenges facing the postal industry

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August 18, 2015


Launch platform

DPDgroup’s Jean-Luc Defrance and Atechsys’s Moustapha Kasbari speak to Postal Technology International about DPD’s recent drone delivery tests

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August 12, 2015


Crack the code

Chris Sheldrick, CEO of what3words, explains how the system is working to simplify addressing across the globe

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June 24, 2015


Difficult delivery

Brendan Pittaway explores Ireland’s long and winding road to getting its own postcode system

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May 13, 2015


Keep the parcels moving

Solystic discusses how e-commerce growth is paving the way for greater cooperation, and how virtual identification may be the key to a standardized approach  

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April 28, 2015


DHL trials car trunk parcel deliveries in Germany

DHL Parcel has partnered with Audi and Amazon to trial an innovative new service where customers can have parcels delivered directly to the trunk of their car. The trial will run from May 2015.

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April 29, 2015


Amazon's next move

Joris D’Incà, Michael Lierow and Sebastian Janssen from management consultancy firm Oliver Wyman explore Amazon’s potential move into the delivery logistics sector and how existing companies in the field can prepare for a new competitor 

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April 22, 2015


Green machine

Paul Willis examines how the postal sector is at the forefront of the drive to cut carbon emissions and reduce man-made climate change

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April 15, 2015


Social engagement

How are posts adapting to the era of social commerce?
Saul Wordsworth investigates

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April 15, 2015


Boxing clever

On March 31, 2015, ByBox announced an internal restructure with the appointment of Dan Turner as CEO of ByBox Networks and Steve Huxter and chief technical officer of ByBox Field Support. Postal Technology International investigates what the new structure means for the company

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April 2, 2015


Next generation

Jared Miniman, senior engagement manager at Deloitte Digital, talks to Postal Technology International about the traits and habits of the Millennial generation

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March 26, 2015


Posti triumphs at IPC Driving Challenge 2015

Hazel King, acting editor of Postal Technology International, reports on the results of the IPC Driving Challenge 2015 in Lapland, Finland

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March 4, 2015


Ring the changes

Dick Stead, executive chairman for Yodel, talks to Postal Technology International about the improving standards at the company and the efforts being made to repair a damaged reputation

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February 19, 2015


Collaboration and consolidation

Paul Richardson, managing director of Specialist Services at DHL Supply Chain, discusses how a collaborative approach at the Gatwick Logistics Consolidation Centre has created a beneficial solution at the airport

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February 10, 2015


Black Friday will change postal industry forever

Simon Croft, carrier director for MetaPack, discusses the impact of Black Friday and what can be done to help carriers in future

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February 5, 2015


Progress report

Is the European Commission on the right road to providing choice and change in cross-border e-commerce deliveries? Brendan Pittaway examines the progress made so far

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November 25, 2014


On the button

How is click and collect shaping the postal world? Saul Wordsworth investigates

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November 25, 2014


Flying high

Michael Holt, FedEx Express senior vice president operations Europe, talks to Postal Technology International about the company's success in the air freight business and its plans for the future

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November 7, 2014


Delivering growth

Postal Technology International spoke to Ian Davidson, president of SMB Mailing Europe at Pitney Bowes, at this year’s Post-Expo event in Stockholm, Sweden about the company’s latest developments and plans for the future

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November 7, 2014


End of an era

Dr. Franklin Ali PhD, Chairman, Trinidad & Tobago Postal Corporation (TTPost), explains how changing customer demands and technology developments might spell the end of the Universal Postal Service

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October 2, 2014


Reality check

Augmented reality could revolutionize the way postal services handle, sort and deliver mail. But will postal services be able to adapt to this strange new technology? Richard N Williams finds out

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August 13, 2014


Figure it out

Act now or risk being left behind. That’s the advice from industry experts regarding the use of big data in the postal industry. 

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August 13, 2014


In good company

To truly exceed in the e-commerce world, should postal operators develop partnerships with e-retailers? Liz Morrell finds out

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August 13, 2014


Growing pains

The growth of domestic express delivery is lagging behind the rapid growth of e-commerce in China, raising concerns about how well logistics players can handle increasing volumes. Paul Willis looks at what is being done to create a smarter Chinese logistics network

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April 1, 2014


Boom or bust?

Paul Bray takes a close look at the future of direct mail and whether there is any truth behind its predicted demise

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April 1, 2014


Air Support

Could the use of drones for postal delivery ever be commercially and practically viable? Paul Willis finds out

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April 1, 2014


Home grown

Posts in the developing world face unique challenges that don’t exist in the developed world. if these challenges can be overcome, the growth opportunities in these regions are huge, as Will Waters reports

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December 5, 2013


Work in progress

Paul Bray looks at how postal operators can address one of the most contentious issues in the industry: the development of employment contracts that keep employers and employees equally happy

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December 4, 2013


Private affairs

Royal Mail’s recent flotation continues to divide opinion: Is privatisation always the right path for posts to take, and how have operators in other parts of the world fared since going private? Karl Vadaszffy investigates

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December 4, 2013


A decade of success

As Prime Vision celebrates its 10th anniversary, Postal Technology International speaks to Eddy Thans, CEO, about the company’s history and its progress

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October 7, 2013


Digital dialogue

Liam Church, president and chief executive officer for Escher Group, talks to Postal Technology International about the newly patented digital mailbox system designed to encourage citizens, businesses, governments and posts to collaborate securely online

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October 3, 2013


Reinventing the Post

Derek Osborn explains how his new book Reinventing the Post explores the emerging opportunities for the postal industry

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October 1, 2013


Clear direction

UPU director general Bishar A Hussein talks to Helen Norman about the role and his hopes for the future

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September 14, 2013


Future proof

Intermec's Jeff Sibio looks at five leading technologies that are helping postal organisations change their market positions

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September 13, 2013


The final mile

As e-commerce continues to grow, the need to manage customer expectations for parcel delivery becomes more important than ever. What are these expectations and how can they be met? Network Research’s Giles Shapley explains

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September 13, 2013


Health & wealth

A number of big operators are investing in the healthcare sector, but is it worth it? Saul Wordsworth considers two very different examples

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May 22, 2013


Strategic thinking

How can we best embed innovation within postal industry strategy, and what are some of the key challenges facing posts that want to innovate? Dr Kristian J Sund has some answers

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May 21, 2013


New dimension

With the right research and development, 3D printing has the ability to revolutionise the global logistics industry. How can posts prepare for this remarkable new technology? Paul Willis finds out

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March 15, 2013


Embracing change

Peter Jacobson, managing director, NGI Solutions, USA, outlines what delegates at Post-Expo Latin America 2013 will learn from his presentation on the important role technology plays in the postal industry

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March 13, 2013


Crossing borders

Frederic Petton, chief executive, Asendia (UK), talks to Postal Technology International about the future of the joint venture and what it hopes to achieve in the international B2C mail market

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March 5, 2013


Shaping the future

Brody Buhler, global managing director, postal industry group, Accenture LLP, talks to Postal Technology International about the inspiration behind his presentation at Post-Expo Latin America 2013 and explores the future of the market

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February 25, 2013


Going global

Paul Galpin, managing director of P2P Mailing, examines how online businesses can adapt their fulfilment and distribution processes for the international market

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February 21, 2013


Right on track

The inaugural An Post Eco Driver Challenge was held at Mondello Park motor racing circuit in Co. Kildare at the end of October 2012. Postal Technology International takes a look at what happened

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February 18, 2013


Click thinking

Dan Wilson takes a look at some of the latest trends and innovations shaping the fast-moving e-commerce sector, and ponders why cross-border trade is yet to take off

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December 18, 2012


New generation

Five challenges to prepare for the next generation of e-commerce

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October 25, 2012


Silver lining

How can you bring data and processes from multiple machines,
departments and diverse locations together onto one platform with secure access?

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April 24, 2012


First time, on time

Hermes enterprise mobility solution enables 94 percent first time, on time, delivery – beating the industry average by 11 percent

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November 30, 2011


Overly complex

Many online stores offer a wealth of shipping options that, according to recent research, simply aren’t necessary

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November 15, 2011


UK international export mail surges ahead

UK domestic mail may be shrinking but export mail is showing signs of resilience and even growth – six Posts and 21 consolidators to whom export mail is a key part of their total business share their thoughts.

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August 23, 2011


Drivers of value for national postal operations

David Stubbs and Faisal Ahmed of Trova Consulting, who recently provided a valuation of Royal Mail, consider what drives value in postal businesses

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June 16, 2011


Vanderlande systems for controlled temperature sorting at Integra2, Madrid

Vanderlande Industries has supplied two material handling systems for the new facility of logistics service provider Integra2 in Getafe, near Madrid.

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December 17, 2010


Commemorative collection

A specialist branch of philately, commemorative stamp collection is one of the most popular hobbies in the world. Helen Norman investigates

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June 4, 2010


Video Exclusives


PostNord delivers parcels into customers' homes

Nordic postal operator PostNord has partnered with Swedish lock manufacturer Assa Abloy to offer customers a new service where parcels can be delivered inside their door (full story here).

Customers who posses a digital lock, such as the Yale Doorman, can register for the service, which provides PostNord delivery personnel with a one-time code enabling them to enter the property and place the parcel inside. To view a video of the indoor delivery service, click on the link below.

19 April, 2017


Swiss Post trial drone delivery between hospitals

The Swiss Post, the Ticino hospital network EOC and drone manufacturer Matternet successfully carried out the first drone flights in Lugano. In the near future, they hope to transport laboratory samples between two EOC hospitals in the Swiss city.

To read more about the initiative, click here.

11 April, 2017

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Exclusive Articles

A video of a Chinese sorting center proved an unlikely viral hit last week, but is this "army of little orange robots" improving efficiency? April 18, 2017
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Tech specialist and futurologist Ben Hammersley elaborates on the emerging technologies set to shape our future over the next 20 years and the impact they’ll have on logistics and delivery March 21, 2017
Click here to read more


Matthew Robertson, co-CEO at parcel data management platform NetDespatch, looks at the national shortage of delivery drivers facing the ecommerce industry. March 10, 2017
Click here to read more



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