TERMINAL DUES : Critics of terminal dues, the practice of reimbursing posts for delivering international mail, say it distorts the market. At its recent congress, the UPU addressed these criticisms. Richard N Williams investigates the proposed changes
CYBER SECURITY : The world’s posts hold vast amounts of data, which makes them prime targets for cyberattackers – A fact Australia Post and the USPS know only too well. How can posts better protect their data, customers and staff against cybercrime?
Paul Willis reports
AUTOMATED WAREHOUSE: As robotic technology advances and costs fall, Postal Technology International asks, are we on the verge of a completely automated and robotic warehouse? Richard N Williams finds out
DISASTER RESPONSE: From earthquakes, hurricanes and typhoons to floods, ice storms and landslides, natural disasters can have a devastating impact. How can the postal sector help re-establish order and create a sense of normalcy in people's lives? Karl Vadaszffy reports
RETAILER THREAT: If Amazon’s Dragon Boat project sets sail, it could cause the biggest disruption to the logistics market ever seen. What should carriers be doing now to secure their position in the market?
MILLENNIALS: Millennials, those born between 1980 and 2000, are the largest generation in history. As they enter their prime spending years, they are becoming hugely important consumers and their needs are changing the shape of e-commerce delivery.
NEIGHBORHOOD LOGISTICS: Many posts are taking advantage of their unique position in the community by combining last-mile delivery with added services that could dramatically alter the role of the traditional mailman
DIVERSIFY OR DIE : From financial services and takeovers to more esoteric solutions, operators are taking different steps to adapt to the changing market. Saul Wordsworth examines four posts that have successfully diversified their services
DIRECT APPROACH : Research shows that direct mail has a positive effect on consumer purchasing decisions. Karl Vadaszffy explores what is being done to ensure that this medium remains an inviting proposition
DUTY BOUND : With new communication methods and changing consumer demands, is there still a place for the Universal Service Obligation in an increasingly competitive postal environment? Hazel King investigates
URBAN LOGISTICS : As congestion gets worse and local authorities increasingly regulate vehicles, urban logistics receives wider attention in political agendas around the globe. Karl Vadaszffy investigates how responsive delivery providers are exploring new last-mile delivery strategies that make sense both economically and environmentally
’TIS THE SEASON : Parcel carriers are gearing up for yet another bumper festive period, influenced in particular by the parcel growth in e-commerce. Planning to handle increasing large volumes in such a short window of time must, however, begin months in advance. Karl Vadaszffy investigates
AUGMENTED REALITY: Augmented reality could revolutionize the way postal services handle, sort and deliver mail. But will posts be able to adapt to this strange new technology? Richard N Williams finds out
EXPO PREVIEW: Post-Expo 2014 travels to Stockholm, Sweden, on September 23-25. Here’s our first look at the new technologies, conference sessions and networking opportunities available during the three-day event
RETAIL: Postal Technology International speaks to four retail experts about how post office design can be improved to enhance the customer experience and increase revenue generation. Interviews by Liz Morrell: The growth of domestic express delivery is lagging behind the rapid growth of e-commerce in China. Paul Willis looks at what is being done to create a smarter Chinese logistics network
POSTAL TECHNOLOGY INTERNATIONAL AWARDS 2012: Nominated by their peers, and voted for by a judging panel of industry experts and leaders, this year's winners represent the pinnacle of the postal industry
Cover story: Bright ideas - Modernisation has been a hot topic in the postal industry over the past few years. We discover the top 10 innovations that make investment in new technology essential and achievable
News: The latest news and innovations around the industry
Trade secrets: Elmar Toime looks at how benchmarking can help posts identify a wider range of fresh ideas and innovative solutions
Head to head: How does information technology benefi t the postal industry? USPS’s Ross Philo gives his opinion
A breath of fresh air: With continual pressure on reducing carbon emissions within the postal industry, posts around the world are working together to discover new ways to reduce their carbon footprints
New world. New ideas: In a huge continent there are a wide range of ideas and challenges for the postal operators. Matt Turner finds out the details
Drivers of demand: Is Transpromo an idea whose time has arrived? Michael Herson certainly thinks so
Retail therapy: Increased use of technology, automation and effective queuing systems are helping post offices to strengthen their position in the market
Supplier Interview: Green and clean: With postal operators having to cut carbon emissions and city centres being closed to petrol-powered vehicles, the future looks bright for electrically powered bicycles
The rise of the machine: Increased use of machines and technology is only scary in science fi ction. In the postal industry it results in faster sorting, less physical labour and greater cost and energy savings
COMPANY IN FOCUS
A video of a Chinese sorting center proved an unlikely viral hit last week, but is this "army of little orange robots" improving efficiency?
April 18, 2017
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Tech specialist and futurologist Ben Hammersley elaborates on the emerging technologies set to shape our future over the next 20 years and the impact they’ll have on logistics and delivery
March 21, 2017
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Matthew Robertson, co-CEO at parcel data management platform NetDespatch, looks at the national shortage of delivery drivers facing the ecommerce industry.
March 10, 2017
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