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Australia Post partners with its Federal Government to improve digital services

Australia Post will partner with the country’s Federal Government to develop user-friendly solutions for the public to access government digital services.

The company will work alongside the Digital Transformation Agency to integrate its own identity technology into the Commonwealth’s Digital Identity Framework. The Commonwealth’s Digital Identity Framework is a set of standards, processes and partnerships to guide the government’s formation of a system of digital identities.

The partnership will focus on developing a concept to help government agencies enhance how they provide access to services online and over the counter.

CEO Ahmed Fahour, Australia Post managing director and group CEO, said, “Our new Digital iD platform provides Australians with greater choice and control in how they prove their identity online.

“Our research shows these processes cost the Australian economy up to AUS$11bn (US$8.18bn) per year in proving identity alone, and can be unlocked by making it easy, safe and secure to prove that you are who you say you are when interacting online.

“We envisage an identity solution, such as Digital iD, could unlock significant benefits for everyday Australians doing business with government.”

Written by Kirstie Pickering


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