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When do you think the rapid increase in parcel volumes in the Western world will begin to plateau?

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Escher research highlights changing priorities of postal organizations

In July and August 2017, software supplier Escher Group conducted an online survey across 25 countries to gain key insights into the current and future landscape of the postal industry.

The results highlighted key shifts in the priorities of posts, including the fact that 59% of postal operators foresee a growth in their physical presence; 77% of mail carriers are now equipped with a mobile device; 95% of posts either offer or plan to deliver a customer app; 89% of respondents currently offer or plan to offer digital mail products; 14% of posts have a successful loyalty program; and 39% plan to implement a loyalty scheme.

To apply for a full version of the report, click here.

December 5, 2017


Video Exclusives


Drone footage of Hermes super hub

Hermes UK has opened its new purpose built, automated parcel distribution hub in Rugby, the biggest of its kind in the UK. The £31m (US$40m) development represents the most significant investment in the company’s history and will create more than 100 jobs. Located in Rugby, the Midlands super hub measures 270,000ft², the equivalent of 34 soccer pitches, and has the capability to efficiently process in excess of one million parcels each day.

23 August, 2017


UPS delivery drivers trained using VR simulations

UPS has announced that it will start training student delivery drivers to spot and identify road hazards using virtual reality (VR) headsets that simulate the experience of driving on city streets. The company will launch VR training at nine UPS Integrad training facilities in September.

To read more about the training simulation, click here.

16 August, 2017

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Exclusive Articles

Matthew Robertson, co-CEO of parcel data management platform NetDespatch, examines five key trends set to shape the e-commerce industry in 2018   December 14, 2017
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Kushal Nahata, co-founder and CEO, FarEye, provides some top tips on how to avoid delivery headaches during the fast approaching Black Friday and Cyber Monday shopping bonanza   November 21, 2017
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Brody Buhler, global managing director, post and parcel industry group, Accenture, talks to PPTI about the company’s latest research and the impact AI will have on the postal sector.   October 16, 2017
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