LaPoste to officially launch subscription-based consumer delivery service

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French national postal operator La Poste is preparing to officially launch an annual consumer subscription service for unlimited parcel deliveries called Colissimo Pass.

Similar in nature to Amazon Prime, Colissimo Pass customers benefit from unlimited deliveries and returns in exchange for an annual fee. A trial of the service has been running since October 2017 for an introductory fee of €9 (US$11). On May 1, La Poste will officially launch Colissimo Pass for a yearly subscription of €39 (US$48).

The subscription service can only be used via La Poste’s partner e-commerce sites, which currently include 12 local e-tailers. According to French news site Les Echos, La Poste aims to increase the number of partners in its ‘virtual mall’ to 30 by the summer, and 50 by Christmas.

Current partners include Bleucerise, Chapitre, Cocooncenter, Domadoo, Happy Dressing, Homéose, Editions of Saxony, My Underwear, Mondebio, Minute Batteries, Quaerius and U23.

As well as unlimited deliveries, subscribers will benefit from a premium customer service line that is accessible seven days a week from 8:00am to 10:00pm, Les Echos states.

Colissimo Pass will also integrate its services with all e-tail partners so the consumer benefits from a single point of contact for claims and enquiries. The list of current orders will also be centralized on the Colissimo Pass account.

To read more about Colissimo Pass, visit our expert analysis page by clicking here.

April 4, 2018

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Dan joined Postal and Parcel Technology International in 2014 having spent the early years of his career in the recruitment industry. As assistant editor, he now produces daily content for the website and supports the editors with the publication of each exciting new issue. When he’s not reporting on the latest logistics news, Dan can be found apprehensively planning his next DIY project for his new home.

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