Preliminary results from International Post Corporation’s (IPC) Global Postal Industry Report indicate that the delivery industry experienced 2.1% revenue growth in 2017.
While mail volumes continued to decline, several posts registered increases in advertising mail volumes and lightweight B2C e-commerce items, helping to offset losses. One-off events such as elections also helped to boost revenues.
Holger Winklbauer, CEO of IPC, said, “In 2017, posts continued to diversify and innovate to respond to customer expectations. While some posts are expanding their parcel locker networks, some are trialling innovative delivery solutions to offer consumers more choice and control.
“As cross-border e-commerce continues to grow, IPC is working together with its member postal operators to implement a modular suite of in-cart solutions to offer e-retailers and their customers a fully integrated service platform, to capitalize on this growth potential, while at the same time also continuing their efforts on maximizing efficiency and quality in the international mail segment.”
Complete 2017 results as well as results for the first half of 2018 will be presented in the IPC Global Postal Industry Report, set to be published in November 2018. The report will include a comprehensive and detailed review of the postal industry, covering 50 postal operators worldwide and analyzing key market trends.