Royal Mail enhances its Click & Drop solution for small businesses

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Royal Mail has enhanced its Click & Drop online postage and label solution for small businesses so that senders can now download orders from multiple websites onto their account, including Amazon, eBay and their own website.

Click & Drop enables businesses and private senders to buy and print barcoded postage labels at the click of a button, without the need to manually input the address of each individual buyer.

Other enhancements include the ability to check the buyer’s address using Royal Mail’s look-up service, and the ability to automatically upload shipping details including tracking numbers to each marketplace, which can help inform buyers their items have been dispatched.

Royal Mail has also developed a new warehouse management capability within Click & Drop to help customers manage their stock more effectively. This will enable sellers to build a product catalogue and store product details, such as warehouse location numbers and parcel dimensions, to speed up order processing. Sellers will also have the ability to create shipping rules, which will automatically assign a shipping service to the weight or value of an order. Used in conjunction with the warehouse management capability, the shipping rules can enable one-click printing of postage labels.

Nick Landon, managing director of Royal Mail Parcels, said, “The enhancements to our online postage solution Click & Drop are yet another step Royal Mail is taking to improve convenience for our customers. This is also part of Royal Mail’s strategy of investment in IT, to support its ongoing transformation and make it easier for customers to access our services.”

July 21, 2016

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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