DHL targets e-commerce growth in Austria

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DHL Parcel began operating in Austria in September 2015 and has since establish a solid foothold in the domestic parcel market. According to current studies, more than 50% of online shoppers in Austria order goods from other countries, with purchases from German online retailers the most frequent. The e-commerce market in Austria is also expected to double by 2020.

This month DHL will begin operating its first automated logistics center in the country in the city of Graz. The operator also has a second logistics center under construction in Vienna, covering more than 320,000ft² of space with completion scheduled for next year.

Günter Birnstingl, managing director of DHL Parcel Austria, said, “The way in which our business has performed has been extraordinarily positive. Within a year, we have been able to build up an infrastructure that allows us to successfully serve every postal code in Austria.

“Thanks to some 1,900 parcel shops across Austria we can already provide customer-friendly parcel services – whether customers need to pick up or post their parcels. This number is expected to surpass 2,000 by the end of the year.”

DHL Parcel also plans to expand the number of its Packstations. The city of Vienna already has approximately 35 of the parcel systems, where customers can pick up or send parcels 24/7. Another 15 are expected to be installed in other cities such as Graz and Linz by the end of the year. By 2017, DHL Parcel plans to invested more than €100m (US$110m) in Austria.

October 12, 2016

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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