Post-Expo 2015: Pitney Bowes launches cloud-based inbound package tracking software for SMEs

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Pitney Bowes has announced the launch of SendSuite Tracking Online at Post-Expo in Paris. The new cloud-based solution is designed to streamline the receiving and tracking process – from inbound to lost parcels – while simultaneously updating parcel recipients and enabling mailrooms to report performance against targets. SendSuite Tracking Online, which is designed for small and medium businesses, is available in 12 countries across North America, Europe and Asia.

Primarily for businesses processing 15 or more accountable mail parcels per day, SendSuite Tracking Online can help save valuable resource time, allowing staff to increase productivity levels, eliminate manual parcel recording, and reduce time spent searching for requested items and notifying recipients of the items received.

Additionally, SendSuite Tracking Online eliminates the use of log books and spreadsheets thus reducing the occurrences of human error through manual recording and can provide precise accountability and chain of custody for accountable items from sender to receiver, making it easier to locate misplaced or lost packages. SendSuite Tracking Online also offers quick access to package status and KPI information directly on its homepage through informative dashboards.

SendSuite Tracking Online ensures businesses always know the location and status of inbound parcels by offering a complete, cloud-based parcel tracking solution. The software streamlines the management of inbound parcels by recording the details of each parcel, such as date, time, carrier, sender and intended recipient, with the quick and simple scan of a single barcode on the item’s shipping label.

“For some small and medium businesses, tracking important packages can be time consuming and detract employees from completing their regular work. Fortunately, it doesn’t have to be,” says Christoph Stehmann, COO of Digital Commerce Solutions, Pitney Bowes. “With SendSuite Tracking Online, we’re now able to offer our clients a software solution that they can sign up for and utilize instantly from the cloud, without the need for on-site training and installation, to efficiently process, track and deliver parcels. A process that once took hours now happens within a matter of minutes.”

SendSuite Tracking Online is a new offering within Pitney Bowes’ Global Parcel Management Solutions, which offer businesses parcel management for outbound shipping management and inbound receiving tracking solutions. Also on show at Post-Expo is Pitney Bowes’ Relay multi-channel communications suite, which is being shown for the first time in Europe. Visitors to the stand (3140) can also experience the company’s OneSort Workstation, the TrueSort parcel sorting solution and many other innovative technologies.

September 30, 2015

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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