DHL launches online freight marketplace

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Deutsche Post DHL has launched its new online digital freight platform CILLOX, which has been designed to act as an online marketplace connecting shippers and transport providers throughout Germany.

CILLOX enables transport providers of all sizes to present the company’s assets and freight capabilities to a large audience of shippers, enabling them to find suitable loads to optimize the utilization of their trucks.

For companies with freight shipping needs, CILLOX gives access to reliable and suitable transport providers for their particular cargo, without time-consuming negotiations and difficult comparisons. Shippers get immediate access to pricing information based on their shipment characteristics, availability of trucks and last-booked rates. CILLOX offers the freedom of choice of a marketplace, as shippers choose and book the transport provider that best fits their requirements, yet enjoy a single point of contact with CILLOX as their contract partner.

The freight platform also provides a single interface for tracking, documentation and payment processes, extracting the complexities of dealing with several parties. Shippers are able to track fulfillment progress and receive real-time notifications via their personalized dashboard in case of delays, helping to manage customer expectations.

Transport providers easily manage transport jobs with their drivers directly via the CILLOX platform. The CILLOX driver mobile application matches the GPS position of trucks to the pick-up and delivery addresses of their routes, and reminds drivers to confirm crucial milestones or to document issues right when and where it matters. A document scanner integrated into the driver application allows drivers to simply scan and submit delivery documents with their mobile phone cameras.

Amadou Diallo, CEO of CILLOX and executive vice president value added services and integrated logistics at DHL Global Forwarding, said, “Our main objective is to make the platform as convenient as possible in order to simplify our customer’s lives and we will continuously evolve the platform according to user needs and feedback. I’m confident we will shake up the freight forwarding business, and the digital transformation of our industry will benefit all parties involved.”

January 24, 2017

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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