IPC returns platform reaches two million users by Q3 2015

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The International Post Corporation (IPC) Common Return Platform has reached two million returned items at the end of the third quarter (Q3) in 2015.

In September 2015, more than 215,000 labels were created – on a par with the yearly average for the first four years of the solution. Moreover, the number of items returned during the first three quarters of 2015 (891,278) almost equaled the number of items returned during the previous four years (1,109,245).

Five years ago, IPC created the IPC Easy Return Solution together with five European posts. Since then, the solution has evolved due to market needs and now supports several international mail networks under the IPC Common Return Platform (CRP), which was launched two years ago.

The Common Return Platform provides a return service enabling postal operators to collaborate on returning cross-border parcels to e-retailers. In simple terms, it allows e-customers in country A to return goods to e-sellers in country B. The service allows authorized returns to be accepted at postal counters without payment, and then returned through the postal network to the e-seller that authorized the return.

The service has grown from the five original participating posts – bpost, Deutsche Post DHL, Le Groupe La Poste, Royal Mail Group and PostNL – to 10 authorizing posts and around 30 accepting posts in Asia-Pacific, Europe and North America.

December 8, 2015

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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