Digital logistics platform FarEye has launched Foodeligent, a last-mile delivery platform that leverages artificial intelligence (AI) to cut food delivery times by up to 15%.
FarEye Foodeligent has been designed to resolve the unique challenges facing the intensely competitive and fast-growing food delivery market. The solution uses machine learning to assess a range of specific datapoints concerning order density and delivery time windows to improve delivery predictability. It also intelligently allocates orders to riders based on the time they are expected to be back at base.
System-based scoring of each delivery, as well as suggested improvement areas for individual delivery riders, are also features of the new platform. Furthermore, an Uber-like tracking experience means that hungry customers can track their delivery on their mobile, while the real-time rating engine lets them give immediate feedback on the whole experience.
Kushal Nahata, CEO and co-founder of FarEye, said, “The online food delivery market is about to be transformed by the advent of AI and machine learning applications that allow companies to radically improve their food delivery service.
“By applying AI and machine learning algorithms and techniques to the wealth of delivery data collected by the Foodeligent platform, our customers will have insights and information at their fingertips to improve their customer proposition and optimize operations, making it possible to cut delivery times by up to 15%.
“In this highly competitive market, where consumers demand the delivery of great quality food in ever shorter timeframes, Foodeligent helps companies to outpace their competitors by delivering a superior customer experience.”