DPD wins awards for innovation and outstanding service

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Parcel delivery provider DPD has scooped two honors at the MetaPack Delivery Excellence Awards 2016 for Best Contribution to Delivery Innovation and Best Provider of Outstanding Service.

It is the second year running that DPD has scooped MetaPack’s Outstanding Service award, this year beating Hermes, Parcelforce Worldwide, Royal Mail and Yodel. The carrier claimed the Best Contribution to Delivery Innovation award ahead of Doddle, Nightline and On the dot, at the awards ceremony at the sixth annual Delivery Conference, held on February 3, 2016, in London, UK.

Dwain McDonald, CEO for DPD, said, “These awards mean a lot to us because the winners are voted for by the very retailers who pay our wages. To win two awards is an outstanding achievement and reflects the expertise and enthusiasm of all our people across the DPD business.

“It is also significant for me as our investment in innovation and customer service are the two things we’ve focused on relentlessly to differentiate DPD and create a truly world class delivery experience. To see that recognized by our retail partners means the world to me.”

February 5, 2016

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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