Hermes confirms record-breaking peak season

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Parcel delivery provider Hermes has enjoyed its busiest and most efficient peak season to date after processing 30.3 million parcels in December 2015, a 24% increase over the same month the previous year. 

The record-breaking peak season followed a successful Black Friday period, with Hermes processing 8.2 million parcels the following week. Throughout the final month of the year, Hermes handled more than one million parcels in a single night on 22 separate occasions, while working the Bank Holiday on December 28, 2015, ensured its clients also received a Boxing Day sale service. The busiest day of the year fell on December 4, 2015, when the delivery firm processed 1.4 million parcels. 

Carole Woodhead, CEO at Hermes, said, “Our success during the recent peak season is testimony to the meticulous planning between our client managers and retailers, combined with the hard work and dedication displayed by our teams across our hubs, depots and final-mile delivery network. 

“Last year we also invested in a secondary sortation tier at our fully automated hub in Warrington, opened another 125 sub depots across the UK and added another 3,000 couriers to our network for the peak season. This investment has boosted our overall capacity and helped us to deliver a fantastic service in the lead-up to and after Christmas.”

January 12, 2016

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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