DPD launches innovative parcel delivery app

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The UK-division of parcel delivery provider DPD has launched a new app today (May 16) that allows customers to enter a wide range of delivery preferences, helping to limit the chances of a missed delivery.

Customers using the ‘Your DPD’ app will be able to create a personal profile and enter preferences regarding times of the day to avoid delivering, details of a trusted neighbor, a designated ‘safe place’ with a photograph, and their preferred DPD Pickup parcel shop for parcels to be taken to.

The app can also use the smartphone’s geo-location-based technology to automatically alert the DPD driver when the customer returns home. So if a parcel could not be successfully delivered earlier in the day, the driver can now make another delivery attempt before they finish their round. The app user is sent a notification to advise that the driver is returning with their parcel.

May 16, 2016

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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