Parcel delivery provider Hermes UK experienced its busiest peak season to date as it handled more than 36 million parcels between Black Friday and the New Year. The figure represented a year-on-year increase of 15.7%.
Hermes also experienced the busiest day in its history when it processed more than 1.56 million parcels on Friday, December 2, 2016. Through the year Hermes handled more than a million parcels on 25 days, which exceeded the previous record of 22, set a year earlier.
The company implemented a peak investment program that included the introduction of two temporary hubs in Listerhills (Bradford) and Tamworth in England, as well as expanding its network of self-employed couriers to 15,000. In addition Hermes also added 400 trailers to its fleet as well as 242 additional depot vehicles.
Martijn de Lange, chief operating officer at Hermes, said, “Each year we start planning for the busy peak season a little earlier than the year before. Our success is the result of excellent working relationships with our clients, constant investment in our network and, most importantly, the hard work of our teams. This year we will build on this success by further strengthening our infrastructure, which includes the opening of our 270,000ft2 Midlands Super Hub in Rugby, as well as prioritizing innovation to boost our portfolio of services and solutions.”
January 20, 2017