Royal Mail acquires parcel management software supplier

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Royal Mail has announced the acquisition of NetDespatch, a supplier of parcel management software, as part of its ongoing strategy to expand its business portfolio. NetDespatch will continue to operate as a standalone subsidiary under the leadership of Matthew Robertson and Matthew Clark, but will benefit from Royal Mail’s support and infrastructure. The financial details of the agreement have not been disclosed.

NetDespatch helps more than 100,000 businesses in over 100 countries worldwide to ship parcels more quickly and efficiently. The system enables order delivery data to be automatically transferred from a retailer’s system to their chosen carrier, automatically printing shipping labels, manifests and custom documentation, as well as generating any required data files. In addition, tracking is available from point of dispatch to point of delivery.

Matthew Robertson, commercial director, NetDespatch, said, “We are incredibly proud of our achievements to date and believe that this acquisition will help us to continue to grow and to better service all of our clients. Our aim is to make what is a relatively complex process simple, delivering improvements and savings to everyone in the supply chain from retailer to carrier to consumer.”

Nick Landon, managing director of Royal Mail Parcels, said, “The acquisition of NetDespatch supports our strategy of providing our customers with leading edge e-commerce software. It allows customers with complex IT estates to integrate with us quickly and with the minimum of effort allowing them to improve the service they offer to shoppers. We are confident that this acquisition will support the continued growth of our parcels business with new and innovative software solutions as the needs of our customers evolve.”

January 5, 2016

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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