Volvo launches in-car parcel delivery service

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Swedish car manufacturer Volvo has launched the world’s first commercially available in-car parcel delivery service for customers based in Gothenburg, Sweden.

The service is available for Volvo drivers who live or work in the city and who have signed up for the Volvo On Call (VOC) service – an app that allows customers to remotely lock or unlock the car as well as check the instrument panel. The delivery service is only available for products purchased online at baby goods and toy store Lekmer.com or grocery retailer Mat.se. PostNord delivery drivers deposit the packages in the customer’s car using a one-time digital key to gain access to the vehicle.

Björn Annwall, senior vice president for marketing, sales and service at Volvo, said, “Christmas is fun but it’s also a busy time for most families. This service simply makes shopping easier. Volvo in-car delivery provides concrete proof that connected car technologies can be used to save people time and make their lives easier.”

Klas Bendrik, senior vice president and chief information officer at Volvo, said, “Volvo is not interested in technology for the sake of technology. If a technology does not make a customer’s life easier, better, safer or more fun, we don’t use it.”

November 25, 2015

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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